Small Business Portfolio Servicing Specialist As an SBA 7a Portfolio Servicing Specialist, you will be a key partner in our ability to execute LiftFund's Mission. To be a Lifter- is to believe that a person’s dream of business ownership should not be limited by their race, gender, or social and economic situation. We are among the leading community development financial institutions (CDFI) that have a coveted Four-Star rating from Charity Navigator. We support entrepreneurs--that work hard every day--to create a better life for themselves and their families, while providing jobs and services to the communities they serve. Lifters are working across 14 states to provide affordable, responsible credit, create and sustain jobs, and stabilize communities. LiftFund loans finance community businesses including small businesses, microenterprises, nonprofit organizations, commercial real estate, and affordable housing.
LiftFund has been recognized locally and nationally for our innovation, advisory services, and ability to be at the forefront of redefining the financial services industry at the community level. If you want to be part of what we’re doing and have at least 2 years’ experience in financial servicing environment, including loan administration, commercial loan banking, or related experience—we just might have the role for you!!!
The Opportunity To Monitor and manage Small Business Lending portfolio, including the SBA 7a loans, in accordance with Liftfund guidelines and Small Business Administration guidelines. Coordinate advanced servicing Actions, modification, and liquidations with third party provider and SBA.
Your Key Responsibilities
Monitor and Manage Small Business Lending portfolio, including the SBA 7a loans, in accordance with Liftfund guidelines.
Primary Internal and external contact for SBA 7a servicing items
Service SBA 7a Loan portfolio in accordance with SBA guidelines
Responsible for monitoring changes in the Loan Servicing Guidelines issued by SBA
Support Direction of Servicing & Account Resolution in the development and update of standard operating procedures, instructions, manuals to guide end users
Prepare and maintain reports to identify early warning signs of payment problems for assigned portfolio
Call, text, email and visit customers in accordance with Liftfund and SBA guidelines
Preparation of collection and escalated collection action letters for assigned portfolio
Prepare and execute documentation for Loan extensions, modifications, and restructures
Coordinate and support the execution of escalated servicing actions for SBA 7a portfolio
Initiate and coordinate Legal actions, Repossession, Foreclosure proceedings, and the sale of repossessed or surrendered collateral in accordance with SBA guidelines
Responsible for internal documentation of Loan rating updates as a result of adverse changes and a result of annual reviews
Responsible for collection and proper tracking of documents and information required by Liftfund and SBA
Provide application/system Trainings to end users
Maintains client confidence and protects operations by keeping all information confidential.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
Contributes to team effort by accomplishing related results as needed
All Bank and National Holidays, plus we start work at 8:30. We have a competitive benefits and compensation package. Apply here or at our website.
LiftFund provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.