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Director of Women's Business Center (DFW)

Dallas-Fort Worth, TX
                        Director of LiftFund Women’s Business Center Dallas-Fort Worth

LiftFund is a high impact non-profit whose mission is to provide credit and services to small businesses and entrepreneurs who do not have access to loans from commercial sources and to provide leadership and innovation to the micro-lending industry.

Company Values Dedicated to our Customers - Lead with Integrity - Strive to be Better

TITLE: Director, Women's Business Center (DFW)
REPORTS TO: Vice President of Business Support
RESPONSIVE TO: LiftFund's Business Support Team, Leadership Team, Lending Team, and Cross    Departmental team members; Small Business Administration's Office of Women's Business          Ownership and SBA Dallas-Fort Worth District Office 
DATE: June 8, 2022

The primary role of the Director of the Women’s Business Center is to lead the center staff and volunteers in carrying out the WBC’s mission of providing guidance and support to women entrepreneurs so that they can become successful business leaders. The Director is responsible for managing the WBC’s services including one-on-one business coaching, trainings, workspaces, entrepreneurial tools, and resource partner relationships. The Director is also responsible for tracking the impact that the WBC services have on empowering business owners to start businesses, create jobs, and positively impact their personal and business financial positions.

-Manage the Women’s Business Center grant from the SBA ensuring timely and accurate reporting of financials, counseling sessions, trainings, and client impact in accordance with established goals and budget.
-Hire, train, evaluate, manage and lead WBC team members including business advisors, interns and volunteers in a manner consistent with LiftFund’s core values.
-Maintain an Advisory Board and actively engage its members through quarterly meetings, fundraising, and program support.
-Create, curate and coordinate the WBC’s Quarterly Workshop Schedule to deliver high quality, responsive training to entrepreneurs through workshops, webinars, roundtables, seminars, and accelerator programs.
-Build and maintain strategic partnerships with individuals and organizations in alignment with the WBC’s mission.
-Provide one-on-one advising to help clients move from ideation to action, and from product/service experts to entrepreneur.
-Provide expertise and support in business planning, budgeting, marketing, sales, management, contracting and growth strategy.
-Assist clients in successfully accessing capital for their business.
-Serve as an advocate on behalf of small business owners, especially women and minorities, and as an expert voice on topics pertaining to the advancement of women-owned small businesses.
-Oversee the management and utilization of LiftOff as a satellite office for WBC trainings and consultation, including budget and staffing.
-Represent the WBC at community events and meetings and disseminate information about services available to small businesses through the SBA and LiftFund.
-Continuously learn, update and share new tools, information, and resources to empower client and staff success via trainings, presentations, templates, newsletters, social media posts, etc.
-Update and execute the WBC’s Strategic Action Plan in collaboration with key stakeholders.

•A minimum of 3 years of experience working with small business owners in an advisory and/or training capacity.
•Experience in grant management and budgeting. Preferred federal grant management.
•Broad base of knowledge in the topics of small business start-up, access to capital, contracting and certifications, business financial, sales, marketing, and management. Preferred expertise in at least one or more of above topics.
•Experience developing business, financial and marketing plans in collaboration with clients.
•Demonstrated ability to manage budgets and to measure and meet key performance indicators.
•Experience as a manager for a minimum of 2 years.
•Strong organizational skills and ability to manage multiple projects, programs and budgets.
•A four-year college degree in business; master’s preferred
•Extraordinary communication skills, written and verbal, at varying levels with diverse populations of clientele, community partners, staff, leadership, government officials, and donors, in both small and large groups.
•Ability to communicate in Spanish is preferred.
•Strategic thinking and creative approaches to problem-solving, linked to practical and effective implementation;
•Personality and disposition that are characterized by collaboration, collegiality, accountability, and empathy.

To perform the job successfully, an individual should demonstrate the following:
●Mission and Values Oriented – Committed to LiftFund’s mission and values and demonstrates that commitment in every day work.
●Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
●Attention to Detail & Adaptability – Self-motivated and manages competing demands; Strives to meet a standard of excellence; Able to deal with change, delays, or unexpected events; Asks for and offers help when needed; Ability to work in a complex organization, work with all team members, flexibility, and willingness to negotiate and compromise.
●Analytical, Problem Solving, & Organizational Skills - Gathers and analyzes information skillfully and can efficiently execute on multiple priorities/plans/ideas.
●Achievement - Having the sustained energy and determination in the face of obstacles
to set and meet challenging targets and deliver the required agency results.
●Verbal & Written Communication; Interpersonal Skills - Clarity of speech, remaining calm and focused, being polite and listens to others without interrupting; Keeps emotions under control. Edits work for spelling and grammar.
●Customer Service - Responds promptly to colleagues’ and customers’ needs; knowledge of and demonstrated experience in delivering world-class customer service.
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